Reference

Our Terms, Your Account Rights

These terms set out how your km7 account works, what we ask of you, and what you can expect from us. Access to our platform depends on your local law and eligible regions in Bangladesh — read through so you know where you stand…

Account EligibilityWallet Terms: bKash, Nagad, RocketFair Use PolicyData HandlingDispute Process

Explore the Lobby Read FAQ

ACCOUNT SECURITY

How We Protect Your Account and Data

Security and data handling are not afterthoughts here. We apply SSL encryption across every page and every transaction, so the PIN you enter when confirming a bKash or Nagad transfer is never exposed to us or to third parties. We retain account data for as long as your account is active and for a period afterward as required by our internal policy — you can request a summary of what we hold by contacting support.

Encrypted Transactions

Every deposit and withdrawal — bKash, Nagad, Rocket — travels over SSL. We do not see or store your mobile banking PIN or one-time password at any point.

Data Retention

We keep account records and transaction logs for the duration your account is active. After closure, data is held for a standard retention window, then deleted per our internal schedule.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings link in the footer.

Account Changes

To update your registered name, mobile number, or linked wallet, raise a request through live chat or email. We verify identity before applying changes to prevent unauthorised alterations.

CONTACT PATHS

Reach Us About Legal or Account Issues

If you have a question about these terms, a payout hold, or how your data is used, our support team can walk you through the specifics. For wallet verification disputes — bKash, Nagad, or Rocket — contact us before raising a complaint with your mobile operator, as most holds are resolved at the account level within our system.

Team online

Live Chat

Open the chat widget from any page on km7. Available for account, wallet verification, and terms questions during our staffed hours.

Email Support

Send detailed queries — including payout holds or data requests — to our support address listed in your account dashboard under Help.

Account Dashboard

Your transaction history, wallet links, and verification status are all in the dashboard. Check there first before escalating a terms dispute.

What These Terms Actually Cover

km7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of km7 is governed by these terms from the moment you open an account. They apply to every transaction you make — whether you fund via bKash, Nagad, or Rocket — and to every game session you start. We do not operate in every

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country. Whether km7 is accessible where you are depends entirely on your local law and the eligible regions we support. If your jurisdiction restricts online casino activity, these terms do not create any right of access for you. Account holders must be of legal age under
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the laws of their own country. We verify account details before processing withdrawals. If the name on your bKash, Nagad, or Rocket wallet does not match your registered account, we will place a hold on the payout until the mismatch is resolved — this is standard
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verification, not a penalty. Deposits are processed through the wallet networks directly; we do not store your mobile banking credentials. Your account balance is held in your km7 wallet, not in a licensed bank account, so these terms — not banking regulation — define how funds
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are managed. We may update these terms and will notify you through your registered contact before changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Legal Rights

These are the questions we hear most often about account terms, wallet rules, and data rights at km7. If yours is not here, reach out through live chat or email from your account dashboard.

Access depends on your local law and whether Bangladesh is in our supported eligible regions. These terms do not override local law — if online casino activity is restricted where you are, check your legal position first.

A hold usually means the name on your bKash account does not exactly match your km7 registration. Submit a copy of your national ID through live chat and the verification team will clear it.

Yes. You can link multiple wallets — bKash, Nagad, Rocket — to one km7 account. Each wallet is verified separately, and payouts go back to the same wallet used for the deposit unless you request otherwise.

Send a data request to our support email listed in your account dashboard. We will compile your account and transaction records and respond within a reasonable timeframe as set out in our data policy.

Any remaining wallet balance is returned to your verified payment method — bKash, Nagad, or Rocket — after we complete a standard identity check. Closure requests go through live chat or email support.

We can update terms, but we notify you through your registered contact details before changes take effect. Continuing to use your account after that date means you accept the updated version.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appkm7 App InfoBangladesh Nagad Help 512

Our Terms, Your Account Rights

How We Protect Your Account and Data

Encrypted Transactions

Data Retention

Cookie Policy

Account Changes

Reach Us About Legal or Account Issues

Live Chat

Email Support

Account Dashboard

Common Questions About Your Legal Rights

01 Do these terms apply to me if I'm in Bangladesh?

02 Why is my withdrawal on hold after using bKash?

03 Can I use Nagad and Rocket on the same account?

04 How do I request a copy of the data km7 holds on me?

05 What happens to my balance if I close my account?

06 Can km7 change these terms without warning?

Legal

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